Terms of Service

These Terms of Service (the "Terms") form a binding agreement between you (the "Customer" or "you") and Mantiqo ("Mantiqo," "we," "us") governing your access to and use of the WinPolish desktop application and the related websites at winpolish.app and licenses.winpolish.app (collectively, the "Service").

By downloading, installing, activating, or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not install or use the Service.

1. Definitions

• "App" means the WinPolish desktop application, including any updates we make available.
• "License" means a non-exclusive, non-transferable right to install and use the App in accordance with these Terms.
• "Activated Device" means a Windows-running computer on which the App has been activated using your License Key.
• "License Key" means the alphanumeric token issued upon completion of payment (or upon starting a Trial) that authorises activation.
• "Trial" means the time-limited evaluation period described in §3.

2. License grant

Subject to your continuous compliance with these Terms, Mantiqo grants you a worldwide, non-exclusive, non-transferable, revocable license to install and use the App on up to two (2) Activated Devices that you personally own or control. Activations beyond this limit require deactivation of an existing slot from Settings → License within the App.

The License is perpetual ("lifetime") for the version line you purchased. We currently make all subsequent updates within the same major series available at no additional charge; if a future version constitutes a separate product line we will say so in advance and existing licenses will continue to work for the version line they were purchased for.

3. Trial

We may make a limited-time Trial of the App available so you can evaluate it. The default Trial period is seven (7) days from the moment you start the Trial in Settings → License. During the Trial you have access to all paid features. The Trial ends automatically; no card details are required to begin one. You may start a Trial only once per device.

4. Payment, taxes, refunds

Prices are listed on the Pricing page in the currency stated. Payment is processed by Stripe; we do not see or store your card data. Your billing address and country may be used to determine VAT, GST, sales tax, or similar consumption taxes, which Stripe collects on our behalf where required.

EU consumers are reminded that, by accessing digital content immediately upon purchase, the statutory withdrawal right under the Consumer Rights Directive may end at the moment of activation. Our 30-day policy is offered in addition to and is more generous than any statutory minimum.

5. Restrictions

You agree not to, and not to permit any third party to:

• Copy, sell, sub-license, lease, or redistribute the App or License Keys.
• Reverse-engineer, decompile, or disassemble the App, except to the extent permitted by mandatory law that cannot be excluded by contract.
• Bypass or attempt to bypass the activation, device-limit, or update mechanisms.
• Use the App in connection with any activity that violates applicable law or that infringes the rights of others.
• Remove or alter copyright, trademark, or other proprietary notices.

6. Updates

From time to time we make updates available. The App can check for updates at the cadence you choose in Settings (off / launch / daily / weekly / monthly); installing them is always your decision. We may discontinue support for older versions when we reasonably determine that maintaining them is no longer practical.

7. Custom modules, pipelines, and user content

The App allows you to author custom scan modules, pipelines, and other automation artifacts that run locally on your machine. You retain all rights in any such artifacts. We claim no ownership over the configurations, manifests, or scripts you create.

You are solely responsible for the content and behaviour of any custom module or pipeline you write or run. PowerShell-engine modules, in particular, can perform any action your account is permitted to perform on Windows; you must ensure that any such module is reviewed before use.

8. Third-party software

The App ships with or interoperates with the following third-party components. Your use of those components is also subject to their respective licenses:

• The Tauri framework and the open-source Rust crates we depend upon, distributed under their respective open-source licenses.
• Microsoft Edge WebView2 Runtime, distributed by Microsoft under its own terms.
• Optionally, a locally installed Ollama instance for the AI Insights feature.

9. Privacy

Our processing of personal data is described in the Privacy Policy, which forms part of these Terms.

10. Warranty disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

Some jurisdictions do not allow the exclusion of certain implied warranties, so portions of the foregoing exclusion may not apply to you. Your statutory consumer rights, where applicable, are unaffected.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL MANTIQO BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SOFTWARE, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF MANTIQO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY CASE, MANTIQO'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE LICENSE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT, OR (B) USD 50.

Nothing in these Terms excludes or limits liability for: (i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be excluded or limited under applicable law.

12. Your indemnity

You agree to defend and indemnify Mantiqo against any third-party claim arising out of (a) your breach of these Terms, (b) your misuse of the Service, or (c) the content of custom modules, pipelines, or scripts you author or distribute, except to the extent the claim results from Mantiqo's own breach of these Terms or applicable law.

13. Termination

These Terms continue for as long as you use the Service. We may suspend or terminate your License if you materially breach these Terms (for example, by attempting to circumvent the activation mechanism, by reselling License Keys, or by using the Service for unlawful purposes). We will, where reasonable, give you notice and a chance to cure the breach.

You may terminate at any time by uninstalling the App. The refund terms in §4 apply to terminations initiated by you within the refund window.

On termination, the License granted in §2 ends. Provisions which by their nature should survive termination (including §10–§12, §15, and §16) will survive.

14. Changes

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the current revision. Material changes will be communicated to active license holders by email at least 14 days before they take effect; if you continue to use the Service after that date, you will be deemed to have accepted the revised Terms. If you do not accept them, stop using the Service and contact us about a refund (subject to §4).

15. Governing law

These Terms are governed by the laws of the State of Washington, USA, without regard to conflict-of-laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection laws of your country of residence continue to apply where they cannot be contractually excluded.

16. Dispute resolution

Before filing a formal claim, please contact us at hello@mantiqo.com. We will attempt to resolve the issue informally within 30 days.

Any dispute that cannot be resolved informally will be submitted to the exclusive jurisdiction of the state and federal courts located in the State of Washington, USA, save that nothing in these Terms prevents either party from seeking urgent injunctive relief in any court of competent jurisdiction.

17. Contact

Mantiqo
Email: hello@mantiqo.com